Mercury SRS failed bluecom update

  • Power on the mercury with Bluecom connected?

    Start IOs app?

    How do I make IOs app recognize bluecom if its not appearing on Bluetooth devices in phone nor IOs app?

    On app I am selecting Mercury SRS and hitting quick update, goes to next screen, says device not found.

    What do I do next?

  • hello karlvega,


    please do the folowing steps:

    1. Power on the Mercury with BlueCom connected to "TELE" Port

    2. Start iOS App

    3. if the little antenna symbol in the lower right corner is green, BlueCom is connected*

    4. Hit "QuickUpdate"

    If the the Mercury SRS is not recognized, you have to send it back to factory.

    https://www.powerbox-systems.c…ort/reparaturanfrage.html


    if the little antenna sysmbol is not green, please do the following steps

    1. close MobileTerminal App

    2. go to settings -> Bluetooth

    3. Tap on the little blue "i" next to BlueCom device

    4. Tap on "forget device"

    5. disable Bluetooth

    6. after a few secounds, activate bluetooth

    7. start PowerBox Mobile Terminal

    8. allow Bluetooth if you are asked to, then press pair when you are asked for