problem with charge battery 2800

  • Good afternoon!

    In 2016, I sent you 3 batteries of 2800 cells for replacement. After that, I used them only once. Two batteries work normally. Today, the third battery does not fully charge, the red indicator lights first, and then turns off. The voltage shows 3.6 volts, as one cell does not work.

    Your vision, what's the problem?

    Thank you.

  • Hello,

    seems the cell has died. Has it been deep discharged, forgot to turn off ?

    The "problem" with LiPo cells is: there is no difference in using them all the time or only lying arround...they get bad with the time.

    We only can replace the cells again. Please send them to us.