Hi Richard,
See what happened last night to one of my Powerpak batteries. It's overheating at the front and now I cannot charge it anymore it's completely discharged.
Can I fix it alone here in Dubai? Why could this happen in such expensive batteries
?
Thanks, Tassos
Hello,
you mean it gets warm when just lying arround? This is because of the self storage function - but the voltage is too low. This function should be disabled already.
The red Led has two functions: red when charger is connected and charging. Red when there is no charger and the battery is empty.
Nevertheless: it must not get empty overnight - there is something wrong. Who is your dealer?
Hello,
as I have no idea what happened and it looks like the electronics is bad we only can repair it here. Also I´m sure we have to replace the cells.
Hi Richard,
I have another 2 batteries that have become faulty and are not charging any more but also not auto-discharging, the red light is not working at all.
They're stuck at 7.9V and 7.4V. Normally these batteries should charge at any voltage correct? But they're not starting to charge.
I have 4 batteries - 3 have become faulty. Is there something I'm doing wrong? I just feed them with 12V.
Serial Numbers: 256191, 258651, 256196.
Very weird and there's nothing I can do about it. They're not charging at all.
And I cannot fly 
and very frustrated and sad.
Tassos
Hello,
if they do not charge there must be another problem which has nothing to do with the self discharing. The chargers in the PowerPaks are the same type we use now for over 10 years. To be honest I cannot remember when we had the last defective charger... You can send us the batteries for a check.
Did you also try to charge them with the mains supply?
Did you also try to charge them with the mains supply?
Hello Richard,
What do you mean 'mains supply'? I only used the 12V supply - nothing else. And then connect them on the Mercury.
Thanks, Tassos
Hello,
do you have the power supply from us?
The problem with a powersupply like yours is oftne that in the moment of turning it on or off there are voltage bursts. Maybe if you have the batteries already connected and then turn on the powersupply there is a desroying burst. I have no other explanation because the charger in the batteries makes normally no problems when using our power supply!
OK- we will make them working again!
Hello,
They will be done the next two days and shipped back including the new Battlife Guard
Hello,
if you don´t have the deep discharging effect there is no need for an update. Only if you want to remove the automatc discharge feature...
Hello,
I´m sure you don´t want to keep the "deep discharging effect".
You can use the Battlife on new and old batteries.
