it is not possible, really. lease send me PM with your address and phone, I will send you new BlueCom, because it is problem with bluetooth communication.
And, please sorry for the stupid question, the battery is fully chaged? Because the same case I faced if voltage was under 5 volts. Please try it with fully charged battery, to be sure that it is not the case.
edit: and please download and try version 3.02, is available in apple store https://apps.apple.com/us/app/…terminal/id996427562?ls=1